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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,359 reviews
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Tapan M.'s profile image
Tapan M. 
5 years ago

Prompt communication and follow up at every stage of the process, and an attitude to serve better to customer as per their need makes the difference. Keep the good work. 

OLADEJI A.'s profile image
OLADEJI A. 
5 years ago

The competitiveness 

Ryan R.'s profile image
Ryan R. 
5 years ago

Very easy process! 

Christine M.'s profile image
Christine M. 
5 years ago

We had a good experience working with Gary, Sharon and the rest of the PennyMac team. We appreciated the speed and clarity afforded us during these serious times. 

MICHELE S.'s profile image
MICHELE S. 
5 years ago

Seamless, easy process with very accommodating loan professionals 

Thomas B.'s profile image
Thomas B. 
5 years ago

Couldn't expect a better level of service. Outcome was everything I expected! 

James B.'s profile image
James B. 
5 years ago

I have no additional feedback. Thank you 

Brent C.'s profile image
Brent C. 
5 years ago

Better communication with what is happening during the loan process. We felt in the dark. We were scheduled to close 3 different times, each time the closing was cancelled at the last minute. We would have to call/email to try and get answers and would not hear back from anyone for a few days. We finally closed the 4th time but was never fully explained to us why the closing was cancelled so many times. It was a frustrating process and we are happy to have finally closed. 

SHAWN D.'s profile image
SHAWN D. 
5 years ago

none 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,359 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.