PENNYMAC

Russell J. 

on Birdeye

5 years ago

Thank you. That was a smooth, easy process, and the customer service was friendly and communicated promptly. 

Andrew G. 

on Birdeye

5 years ago

I give 4 stars out of 5 stars. Everything went pretty well,, fairly smooth,, thank you ! 

EDWARD H. 

on Birdeye

5 years ago

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LORENZO W. 

on Birdeye

5 years ago

I called back the day of the approval to request that the escrow money was returned to me. I followed up four separate times to confirm prior to the close date. However, at the closing the original numbers were in the package. To avoid any delays as the lawyer was there and the representative for pennymac stated their system was down, I begrudgingly signed the disclosure to avoid any delay or rate change. (The agencts and representatives were alway courtous and professional). 

NATHAN A. 

on Birdeye

5 years ago

Thank you. We appreciate all your work! 

Jan S. 

on Birdeye

5 years ago

Our loan was processed quickly and everyone we dealt with were friendly and explained the documents clearly. We would not hesitate to recommend Pennymac to anyone needing a pleasant experience with a new loan. 

David K. 

on Birdeye

5 years ago

Everyone we worked with was very professional and treated us with respect. 

KENNITH R. 

on Birdeye

5 years ago

The first notary didn't have the paperwork at the time we were supposed to sign. The second notary never even showed up (I'm pretty sure that never even got scheduled) and Robert Winkler didn't answer my calls or emails expressing my concerns. I received several " demand" letters, so I'm not even sure any of those are accurate.  

JULIO R. 

on Birdeye

5 years ago

Dion weekly updates were on track, he kept me inform, never had the need to call him. Great service