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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Martha should have had better communication with loan officer. Because of the lack of communication I was forced to send numerous amount of documents multiple times
Quick, fast and efficient!
Thank you for a very easy transaction.
I was told I would receive a check the following Tuesday it's now been over a week still nothing. Also the check is going to be $1000 difference according to closing documents. It would be nice to communicate with the loan officer and not given a generic number. I understand that is penny mac's fault and not the loan officer. My loan changed mutliple times. And closing took over 2 months.
We are very much appreciative of Pennymac as our mortgage company, thank you so much.
Everything went like it should have. The application and approval process was very easy. I used PennyMac on a referral from a friend after the first lender I tried to use gave me a lot of grief about trying to get a VA loan and the second lender I contacted never even called me back.
Great service. Delivered what was promised.
Very friendly customer service. Anytime I called a representative was able to update me quickly and was very courteous.
Easy process since I was an existing customer. Please note that Liem was an extraordinary loan officer, Communicating, following up on-time etc. My dis-satisfaction is the lack of clarity upfront that I had to pay points for the lower interest rate when the market rate was already low.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,359 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.