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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,815 reviews
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CHAD C.'s profile image
CHAD C. 
on Birdeye

4 years ago

Ease of the process. 

LINH L.'s profile image
LINH L. 
on Birdeye

4 years ago

Fast, quick email response, clear expectations 

Donna T.'s profile image
Donna T. 
on Birdeye

4 years ago

Pennymac has been terrific . This is our second dealings with them. Very professional and patient with answering questions. I highly recommend them. 

Christopher C.'s profile image
Christopher C. 
on Birdeye

4 years ago

It was a very easy process. 

ATTILLIO Z.'s profile image
ATTILLIO Z. 
on Birdeye

4 years ago

Thank you  

JEFFREY M.'s profile image
JEFFREY M. 
on Birdeye

4 years ago

Sara Olsen was great through the whole process, she communicated quickly , effectively and makes me feel comfortable through the whole process Thank you 

STEVEN M.'s profile image
STEVEN M. 
on Birdeye

4 years ago

My experience with the loan process was seamless and as smooth as silk. 

Justin B.'s profile image
Justin B. 
on Birdeye

4 years ago

It was a great experience and for the most part really good customer service. 

THOMAS K.'s profile image
THOMAS K. 
on Birdeye

4 years ago

I decided to do a refinance loan to take care of some personal issues. I was really concerned how difficult it would be to do this via the internet. From the time I started the application to now I had several questions. I contacted the PENNYMAC MAC TEAM and was connected to Ms. Ari'ele Smith. Fortunately for me, Ms. Smith was able to quickly and efficiently give me the information I needed. I considered that to be extremely important because a lot could have gone wrong.  

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,815 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.