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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
The Notary messed up my papers and I was really pissed off and wasted my time and I had to wait last minute to correct it or be corrected I didn’t feel confident. But overall I’m glad it’s done
My closing date had to be postponed because of closing documents not being prepared in a timely manner. Time is money. It also would have been more beneficial to follow up with the customer in a timely manner, by returning phone calls as promised. Other than that, I appreciate how the latter part was handled in a more expeditious manner.
Even during the COVID-19 challenges, the process went very smoothly.
The loan process was very simple and it went very smoothly. Emeldo Munoz kept me updated with emails & phone calls throughout the loan process, what documents I needed, timeframe & what to expect at closing. Thank you Emeldo Munoz!! Sincerely Amanda & Jamey M.
The refinance went pretty smoothly at first. My contact was very helpful answering all my initial questions. I know refinances are very busy right now. It would have been nice to receive updates instead of having to call after 2-3 weeks without any updates. The final closing documents were sent with minimal time to review before closing and there were several financial changes to them that were never explained before or after receiving the documents. I had to figure out what changed by myself.
Streamlined
We have had very good luck with Penny Mac and the service is always friendly and helpful.
A+ process all the way! Very pleased with the service of everyone involved!!
Went well
PENNYMAC has a 4.5 star rating with 48,815 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.