This profile has been claimed by the business owner or representative.
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Everyone involved always made sure we were apprised and aware of everything, step by step
Penny Mac was very good about keeping me informed along the process even when nothing was happening at the moment. I appreciated the weekly updates letting me know everything was moving along. The document uploading was easy although an ongoing list of documents I had previously uploaded would be nice. A very smooth experience.
Very seamless process. Every step was handled expediently and efficiently.
Very professional and courteous customer service. This was the 3rd mortgage loan I've had with PennyMac.
Good communication
The process was clear and easy. The staff was professional and helpful when needed. The loan closed on time, even though we modified it once along the way.
No problems, Went Great
Thanks to you. SARA OLSEN .We had some bumps in the road,nothing extreme but you were very patient. Thanks.
I have four Pennymac loans all with the same loan officer I like working with, but this was my first time working with Beth. Beth was very personable and friendly. I appreciate all of her help and positive attitude. I would definitely work with Beth and the team again.
PENNYMAC has a 4.4 star rating with 48,358 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.