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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,358 reviews
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WALTER B.'s profile image
WALTER B. 
5 years ago

Everyone involved always made sure we were apprised and aware of everything, step by step 

John G.'s profile image
John G. 
5 years ago

Penny Mac was very good about keeping me informed along the process even when nothing was happening at the moment. I appreciated the weekly updates letting me know everything was moving along. The document uploading was easy although an ongoing list of documents I had previously uploaded would be nice. A very smooth experience. 

Ray G.'s profile image
Ray G. 
5 years ago

Very seamless process. Every step was handled expediently and efficiently. 

Steven J.'s profile image
Steven J. 
5 years ago

Very professional and courteous customer service. This was the 3rd mortgage loan I've had with PennyMac. 

Travis D.'s profile image
Travis D. 
5 years ago

Good communication 

James Jennings J.'s profile image
James Jennings J. 
5 years ago

The process was clear and easy. The staff was professional and helpful when needed. The loan closed on time, even though we modified it once along the way. 

BRUCE J.'s profile image
BRUCE J. 
5 years ago

No problems, Went Great 

Jermiah Richardson S.'s profile image
Jermiah Richardson S. 
5 years ago

Thanks to you. SARA OLSEN .We had some bumps in the road,nothing extreme but you were very patient. Thanks. 

Jordan F.'s profile image
Jordan F. 
5 years ago

I have four Pennymac loans all with the same loan officer I like working with, but this was my first time working with Beth. Beth was very personable and friendly. I appreciate all of her help and positive attitude. I would definitely work with Beth and the team again. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,358 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.