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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Easy to work with
Faiza was extremely efficient! Made the process go very smoothly!
I sent numerous emails asking questions but never got any replies. I was not notified when doc's needed to be reviewed or signed. I was told initially that no appraisal was necessary, but a week later I had an appraiser calling me without any advance notice that an appraisal was now required. When speaking to rep's on the phone, I was constantly having to answer the same questions, as if no one was recording my information in my file. I could continue but I'm out of space in this comment box.
Everyone I dealt with was extremely helpful and nice. I was very impressed with the time frame involved with our refinance as well as the rate. I shopped around and PennyMac offered us the best deal. The fact that PennyMac held our current mortgage made the refinance even easier.
things just kept coming out wrong,closing pay out was never accurate it took 5 times and 3 months to get things straight,could never get a title guaranty to sign ,it was very stressful,then finally i went straight to cheketa adams and she was on the ball ,1-2-3 she got it done asap, she was awesome
Had trouble getting the social security number correct on the final documents. Signing appts set up 4 times before we were able to sign but Jorge was in communication with me all the way thru to the actual signing. He was knowledgeable and professional
Everything was very simple while refinancing my mortgage through PennyMac. Expectations were met and the process was easy.
It was easy and quick, no complaints and a much lower monthly payment on the other side
Awesome
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,815 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.