PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,815 reviews
Select a rating
GERALD B.'s profile image
GERALD B. 
on Birdeye

4 years ago

It went smoothly and without having to provide a mountain of paperwork for this refi. I was informed every week as to the status of the process. I am very satisfied. Thanks Pennymac. Judy 

JOSE V.'s profile image
JOSE V. 
on Birdeye

4 years ago

All went well and all expectations were met will definately use you again 

William Greene I.'s profile image
William Greene I. 
on Birdeye

4 years ago

Fast closing, exceeded expectations. Communication lines were exceeded. 

JOHANNES B.'s profile image
JOHANNES B. 
on Birdeye

4 years ago

It was a pleasure to work with Jamie on this refinance . Everything was done by phone or by eamail. Very confinient not to have to go to an office. This was the fastest and best organized refinancing. Thank you Penny Mac. 

Timothy R.'s profile image
Timothy R. 
on Birdeye

4 years ago

First, I want to say that dealing with the actual people that I delt with, Amelia Stratton and Jamie Wright, were wonderful. They are very knowledgeable and they tried hard! The process got muddied I'm sure because of Covid-19 and I do get that. BUT, the process was started back in late March/early April and it took until now to complete and fund the loan. In trying to write my experience, your site won't even let me finish without running out of words. THIS IS ANOTHER PROBLEM, AS I CAN'T FIN 

BRENT Thorud S.'s profile image
BRENT Thorud S. 
on Birdeye

4 years ago

Great service. 

JONATHAN F.'s profile image
JONATHAN F. 
on Birdeye

4 years ago

It was a really easy process. There was always a representative available on the phone to help me with any questions. 

Robin H.'s profile image
Robin H. 
on Birdeye

4 years ago

Ron Oneal was the Best!! His team was great as well. There were some frustration at the beginning but, Mr Oneal and his team came through and it was done!! I appreciate all the effort and time trying to get this closed on time!! Thanks so much Ms Claypool you all did a great job. 

Kerry D.'s profile image
Kerry D. 
on Birdeye

4 years ago

The process was simple, clear and organized. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,815 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.