This profile has been claimed by the business owner or representative.
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everything went as expected and was done in a timely fashion.
Overall, the experience was great. Sarah Guevara was great and answered the questions we had. David, who started us off in our refinance application was great as well.
Everything was fast an easy and the loan closed on time. Rates were competitive and I couldn't really ask for more.
No nonsense, clear expectations, timely follow-through and professionalism.
Hassle free very professional great rate
The one survey question asked me about the communication from Andrew Mortenson. I put that at the lowest mark because never in the entire process did we talk to an Andrew. We only emailed and spoke with a Nicholas Purcell and Dalia Rodriguez.
Great experience!
The experience I had was smooth and easy. They lowered my rate lower than what I was asking for. I tried refinancing through my bank, and a hand full of the banks, and they could not help, PennyMac got right to work as soon as I reached out. I closed on a new rate within a few weeks. Thank you!
FAIZA saved this loan. If it wasn't for her, I would have gone to a different company. Thank you for catching things and for making more understanding of different circumstances.
PENNYMAC has a 4.4 star rating with 48,798 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.