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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,798 reviews
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JOHN D.'s profile image
JOHN D. 
5 years ago

Everything went as expected and was done in a timely fashion. 

TIMOTHY L.'s profile image
TIMOTHY L. 
5 years ago

Overall, the experience was great. Sarah Guevara was great and answered the questions we had. David, who started us off in our refinance application was great as well. 

TRISTAN W.'s profile image
TRISTAN W. 
5 years ago

Everything was fast an easy and the loan closed on time. Rates were competitive and I couldn't really ask for more. 

JOHN C.'s profile image
JOHN C. 
5 years ago

No nonsense, clear expectations, timely follow-through and professionalism. 

Todd J.'s profile image
Todd J. 
5 years ago

Hassle free very professional great rate 

CHESTER H.'s profile image
CHESTER H. 
5 years ago

The one survey question asked me about the communication from Andrew Mortenson. I put that at the lowest mark because never in the entire process did we talk to an Andrew. We only emailed and spoke with a Nicholas Purcell and Dalia Rodriguez. 

Gearion Jurek J.'s profile image
Gearion Jurek J. 
5 years ago

Great experience! 

JUAN N.'s profile image
JUAN N. 
5 years ago

The experience I had was smooth and easy. They lowered my rate lower than what I was asking for. I tried refinancing through my bank, and a hand full of the banks, and they could not help, PennyMac got right to work as soon as I reached out. I closed on a new rate within a few weeks. Thank you! 

EMMANUAL B.'s profile image
EMMANUAL B. 
5 years ago

FAIZA saved this loan. If it wasn't for her, I would have gone to a different company. Thank you for catching things and for making more understanding of different circumstances. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,798 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.