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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
The overall loan process went very well.
Pretty good
The closing costs were not honestly presented. I do not believe I can make this up in three years. I never could communicate with Mohammed when I wanted. You have also sent me seven copies of the same paperwork.
There were questions on an area of my loan application. I made several attempts to provide updated information via phone and email, receiving little support. It made for a stressful loan experience.
Very poor organization and communication. Repairs requested by your appraisal team were completely unneccessary.
Blen and the PennyMac was excellent to work with
Communication was beyond lacking. Our closing was pushed out and barely completed. Our seller wasn’t paid in a timely manner. Every time we called someone to ask questions, we didn’t get an answer. Cammorah Washington was unavailable lost of the time. When she said she would call, she didn’t. We kept getting tossed around from department to department. My husband, our realtor, and I were on the phone and e mailing multiple times per day trying to find out who, what, why and where for this loan.
I have worked with PennyMac before and they are a very good as a mortgage company.
This is the 4th home loan I have had with Penny Mac. They are wonderful to work with and I highly recommend using them! They were able to beat any interest rates from other lenders for us.
PENNYMAC has a 4.5 star rating with 48,815 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.