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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,358 reviews
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GREGORY P.'s profile image
GREGORY P. 
5 years ago

Excellent service. 

STEPHEN G.'s profile image
STEPHEN G. 
5 years ago

Clear and consistent communication, always letting me know the current status and what was coming up. I wasn't surprised by anything, everything was following a set schedule baseline, very appropriate and on-time. Maintain these high standards for customer service! 

BRUCE M.'s profile image
BRUCE M. 
5 years ago

i was very satisfied with everything 

Parrish H.'s profile image
Parrish H. 
5 years ago

. 

Lyndsey M.'s profile image
Lyndsey M. 
5 years ago

Thank you for making such a stressful time such an easy positive experience!! 

John E.'s profile image
John E. 
5 years ago

Thanks. 

Carl B.'s profile image
Carl B. 
5 years ago

It was great 

Felicia D.'s profile image
Felicia D. 
5 years ago

I was updated throughout the process and everything occurred in a timely fashion 

Jorge A.'s profile image
Jorge A. 
5 years ago

Just thinking of the term “ Refinancing “ would give me a headache. But two PennyMac Representatives by the names of Benjamin Wharton ( Loan Officer ) and Ashley Tolliver ( Home Lían Specialist ) the process was quick and easy. In about one hour Benjamin explained the process of Refinancing my Mortgage and filled out all the docs. Needed. Ashley called me shortly after and introduce her self and walked me through the final steps. I want to give a special Thank You to both of them and PennyMac.. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,358 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.