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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,086 reviews
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Juan C.'s profile image
Juan C. 
5 years ago

Very easy process from filing application online to one on one customer service guidance. My PennyMac team were very professional from start to finish. They explained everything in great detail and I was fortunate enough to have a great experience during the refinance process. I highly recommend PennyMac to those looking to refinance. 

Stephan L.'s profile image
Stephan L. 
5 years ago

Darnisha and everyone were pleasant professional and competent. 

Lisa N.'s profile image
Lisa N. 
5 years ago

Liem did an outstanding job keeping me updated with the status of the closing and preparing me for the closing itself. He was a pleasure to work with and made what can be a confusing experience very easy! He did a great job! 

Jesus V.'s profile image
Jesus V. 
5 years ago

Excellent service and the entire process was very quick.  

OMAYRA P.'s profile image
OMAYRA P. 
5 years ago

Thank you. 

MICHAEL M.'s profile image
MICHAEL M. 
5 years ago

Working with Iceania, of the m.a.c. team was great. She knew right away what documents were needed and if we had missed sending a requested document. 

PAUL P.'s profile image
PAUL P. 
5 years ago

Friendly people who gladly answered all my questions and were always open to going into more detail on the process. 

JUSTIN J.'s profile image
JUSTIN J. 
5 years ago

We received no communication from you unless we attempted multiple times to get information. Things were put on hold due to lack of communication on YOUR end forgetting to send a request to documents YOU already had. Wish we would have gone with a different mortgage company because your service was unacceptable. 

Thomas C.'s profile image
Thomas C. 
5 years ago

The process, from online application, through closing was quick and easy. Both the loan originator as well as Erica and the macTeam were quick, efficient, and easy to work with. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,086 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.