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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Very easy process from filing application online to one on one customer service guidance. My PennyMac team were very professional from start to finish. They explained everything in great detail and I was fortunate enough to have a great experience during the refinance process. I highly recommend PennyMac to those looking to refinance.
Darnisha and everyone were pleasant professional and competent.
Liem did an outstanding job keeping me updated with the status of the closing and preparing me for the closing itself. He was a pleasure to work with and made what can be a confusing experience very easy! He did a great job!
Excellent service and the entire process was very quick.
Thank you.
Working with Iceania, of the m.a.c. team was great. She knew right away what documents were needed and if we had missed sending a requested document.
Friendly people who gladly answered all my questions and were always open to going into more detail on the process.
We received no communication from you unless we attempted multiple times to get information. Things were put on hold due to lack of communication on YOUR end forgetting to send a request to documents YOU already had. Wish we would have gone with a different mortgage company because your service was unacceptable.
The process, from online application, through closing was quick and easy. Both the loan originator as well as Erica and the macTeam were quick, efficient, and easy to work with.
PENNYMAC has a 4.4 star rating with 48,086 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.