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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Sarah Guevara really saved the day. She was handed my overdue file from someone who no longer works with Penny Mac. Within days she had everything figured out and we closed. She was exceptional but experience prior to her was very poor
The wait times for a phone conversation could be shorter. I waited over an hour to speak with a loan agent to start my application. At the end of the hour the phone disconnected. Luckily an agent called me back two hours later to discuss my application.
Liem Nguyen did a good job with what information was provided to him. I feel management does not give accurate information
Fast and friendly
Great communication
We had a great experience refinancing with PennyMac. They checked in with us regularly during our loan process, responded quickly, answered any questions and kept us updated as it progressed.
Overall everybody was very helpful. Thanks!
The entire process was clearly communicated. Each person we interacted with was knowledgable, efficient, effective, and very helpful. The process was completed in a timely manner without any delays. Thanks to each one who had a hand in making our experience a great one.
You kept us informed and communication was easy. Very fast too! Thank you!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,817 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.