PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,817 reviews
Select a rating
Donna D.'s profile image
Donna D. 
on Birdeye

4 years ago

ok 

ROBERT K.'s profile image
ROBERT K. 
on Birdeye

4 years ago

Our ReFi experience with PennyMac was an easy and simple process. Any and all phone communications were handled promptly and agents are professional and pleasant to work with. From start to finish it was a quick and pleasant experience. Highly recommend PennyMac to anyone. 

GEORGE S.'s profile image
GEORGE S. 
on Birdeye

4 years ago

PennyMac made this process flawless. 

Christopher M.'s profile image
Christopher M. 
on Birdeye

4 years ago

It took a little longer than expected. And the ball was dropped on with one of the notaries 

WADE K.'s profile image
WADE K. 
on Birdeye

4 years ago

Great to work with! 

JOSEPH K.'s profile image
JOSEPH K. 
on Birdeye

4 years ago

Faster response times. Correct address for my property. Not calling to schedule appraisal three times when you already appraised it. Not getting appraisal report in a timely fashion. Three months to close seemed much. Overall poor experience 

LYNN W.'s profile image
LYNN W. 
on Birdeye

4 years ago

Every was very professional... 

EDMOND Townes S.'s profile image
EDMOND Townes S. 
on Birdeye

4 years ago

They were very helpful throughout the whole process. I never had a loan processed so smoothly before. Thank You TEAM MAC Whoo! I think I just had a MAC ATTACK. 

ANTHONY C.'s profile image
ANTHONY C. 
on Birdeye

4 years ago

Great customer service and professionalism! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,817 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.