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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,081 reviews
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KENNETH G.'s profile image
KENNETH G. 
5 years ago

PennyMac’s team is awesome to work with. They provide you with everything you need to accomplish the loan process quick and easily. 

Sauntel B.'s profile image
Sauntel B. 
5 years ago

very quick smooth process 

Chitra A.'s profile image
Chitra A. 
5 years ago

Good Lender to work with 

ALICIA M.'s profile image
ALICIA M. 
5 years ago

Sharon and her team did an amazing job. I explained my situation of being on a time crunch and they provided me with the best experience in getting everything done ASAP. I wish more of my experiences in life when it comes to admin and paperwork, could go this smoothly. They were concise and knowledgeable throughout the whole process. Thank you once again Sharon and Team! 

Quintin Dawson S.'s profile image
Quintin Dawson S. 
5 years ago

Aida Garcia and her work was GREAT. We started the process prior to Aida and was given misleading information regarding monies. Its all in your notes. Dont really want to revisit them. Thank You. Aida was GREAT with what she was given to do for us. 

ANTHONY E.'s profile image
ANTHONY E. 
5 years ago

Thanks sir all your hard work 

JADE F.'s profile image
JADE F. 
5 years ago

Aida Garcia was very helpful in the process of my closing and I really appreciate her customer service that k you so much again 

Shaniqua D.'s profile image
Shaniqua D. 
5 years ago

Sharon was great. Always accessible and finished out the loan process with no issues. 

Stacie K.'s profile image
Stacie K. 
5 years ago

We refi'ed-Pennymac was my lender already so it should be super quick & easy - NOT - it took 7 weeks to close on a refi AND my loan disbursement was DELAYED and nobody told me there were issues! My title was not put through the title co I chose until it was late - emails if returned were not for 2 & 3 days after I emailed - calls not returned for days - never heard back for last 2 weeks from my assigned person, never had answers on questions or ETA - terrible service- no Pennymac Promise here! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,081 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.