PENNYMAC

WALTER B. 

on Birdeye

5 years ago

Everyone involved always made sure we were apprised and aware of everything, step by step 

John G. 

on Birdeye

5 years ago

Penny Mac was very good about keeping me informed along the process even when nothing was happening at the moment. I appreciated the weekly updates letting me know everything was moving along. The document uploading was easy although an ongoing list of documents I had previously uploaded would be nice. A very smooth experience. 

Ray G. 

on Birdeye

5 years ago

Very seamless process. Every step was handled expediently and efficiently. 

JASON L. 

on Birdeye

5 years ago

still waiting for an updated closing disclosure for the credits promised. Had to call too many times with questions on discrepancies. Assurances from other loan reps about notary standards during COVID19 were not delivered as told upfront. 

Steven J. 

on Birdeye

5 years ago

Very professional and courteous customer service. This was the 3rd mortgage loan I've had with PennyMac. 

Travis D. 

on Birdeye

5 years ago

Good communication 

James Jennings J. 

on Birdeye

5 years ago

The process was clear and easy. The staff was professional and helpful when needed. The loan closed on time, even though we modified it once along the way. 

BRUCE J. 

on Birdeye

5 years ago

No problems, Went Great 

Timothy B. 

on Birdeye

5 years ago

Everyone at PennyMac, Kristen, Letisia, Corey, and all the rest, made a complex, multi layered process understandable and attainable by working with me and each other to be able to close ahead of schedule even during an historically difficult time to do business. Thank you for treating me as a partner and friend during the process of finding and financing my new home.