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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,089 reviews
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Eleanor M.'s profile image
Eleanor M. 
5 years ago

I got help when my Experian credit check was very difficult to access to remove the credit freeze. They were very patient with me when it took extra time to send documents. 

Fernando C.'s profile image
Fernando C. 
5 years ago

I had great service even though the virus issue we are all going through glad Im with pennymac 

BONIFACIO B.'s profile image
BONIFACIO B. 
5 years ago

Simple and easy. All the process was trough my computer and I liked that we signed all final closing paperwork at home. 

Thomas L.'s profile image
Thomas L. 
5 years ago

Cheree was awesome. She called weekly with updates and was very helpful in getting a few little problems taken care. Great experience 

Chitra A.'s profile image
Chitra A. 
5 years ago

Good Lender to work with 

ANTHONY E.'s profile image
ANTHONY E. 
5 years ago

Thanks sir all your hard work 

JADE F.'s profile image
JADE F. 
5 years ago

Aida Garcia was very helpful in the process of my closing and I really appreciate her customer service that k you so much again 

Shaniqua D.'s profile image
Shaniqua D. 
5 years ago

Sharon was great. Always accessible and finished out the loan process with no issues. 

Stacie K.'s profile image
Stacie K. 
5 years ago

We refi'ed-Pennymac was my lender already so it should be super quick & easy - NOT - it took 7 weeks to close on a refi AND my loan disbursement was DELAYED and nobody told me there were issues! My title was not put through the title co I chose until it was late - emails if returned were not for 2 & 3 days after I emailed - calls not returned for days - never heard back for last 2 weeks from my assigned person, never had answers on questions or ETA - terrible service- no Pennymac Promise here! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,089 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.