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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,817 reviews
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Tyler S.'s profile image
Tyler S. 
on Birdeye

4 years ago

The refinance team I worked with at PennyMac was exceptional. I received all documents very quickly, and time from application to close was much shorter than anticipated. Everything was able to be completed around my schedule, and the mobile notary made signing final loan documents very simple. 

Kira W.'s profile image
Kira W. 
on Birdeye

4 years ago

Easy and painless process and excellent communication throughout! Thank you! 

Christopher L.'s profile image
Christopher L. 
on Birdeye

4 years ago

The PennyMac team worked diligently to get our loan processed. They were professional, helpful and friendly throughout the loan processing period. 

Shoushan S.'s profile image
Shoushan S. 
on Birdeye

4 years ago

Too many mistakes with closing docs Not easy to talk to my rep, always busy 

Oscar M.'s profile image
Oscar M. 
on Birdeye

4 years ago

Tahira was very attentive following progress of this application. Thank you for your support. 

Raihan M.'s profile image
Raihan M. 
on Birdeye

4 years ago

n/a 

Floyde Lowe S.'s profile image
Floyde Lowe S. 
on Birdeye

4 years ago

The team were very professional and courteous throughout the process. I was very pleased with the knowledge that they provided. Excellent customer service. Thank you for the awesome experience. 

Tom L.'s profile image
Tom L. 
on Birdeye

4 years ago

PennyMac really has the data collection down. Everyone was very helpful all along the process. Event when we had a hiccup on the closing date, the team rallied lead by Cheree. Very thankful to be able to make this happen during the whole Covid Shutdown. Thanks to the team. 

Peggy J.'s profile image
Peggy J. 
on Birdeye

4 years ago

My loan processor Nekita gave excellent service and was able to get the application review team to to explain in detail what documents needed from me should contain. Great job Nekita and MacTeam we got it done‼️😄Thanks 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,817 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.