PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,089 reviews
Select a rating
JOHN M.'s profile image
JOHN M. 
5 years ago

Linda was very courteous and kept us informed multiple times throughout the process. 

CHARLES Harris I.'s profile image
CHARLES Harris I. 
5 years ago

Very helpful and made the process easy. 

Kristen B.'s profile image
Kristen B. 
5 years ago

Richard was absolutely fantastic- especially considering the unusual circumstances with the shutdowns. He went way above and beyond to ensure that everything was very clear and that I received timely replies. 

Leonard H.'s profile image
Leonard H. 
5 years ago

it was a much slower process than given to expect as well as never a complete timeline tor answer to expect return of money in escrow. in retrospect i believe we should have been able to receive a lower interest as well.  

Laura G.'s profile image
Laura G. 
5 years ago

The process was painless, and my questions were answered in a timely manner. Everyone was very nice and easy to work with. 

JUDGE Mobley I.'s profile image
JUDGE Mobley I. 
5 years ago

It was an always has been a pleasure working with the PennyMac Staff. They are one of the most seem less and most Customer Service Oriented Loan Servicing Companies I have ever worked with. 

BRIAN W.'s profile image
BRIAN W. 
5 years ago

Closing was delayed because paperwork had not been received. Overall an easy process. 

JOHN T.'s profile image
JOHN T. 
5 years ago

Very easy and great communication 

JOSEPH Wascavage I.'s profile image
JOSEPH Wascavage I. 
5 years ago

Great job. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,089 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.