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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,817 reviews
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Donnie S.'s profile image
Donnie S. 
on Birdeye

4 years ago

Communication 

JOSEPH B.'s profile image
JOSEPH B. 
on Birdeye

4 years ago

IRRL refi was a breeze! Best mortgage experience I’ve had thus far, thanks Franky! 

Taisha M.'s profile image
Taisha M. 
on Birdeye

4 years ago

The process was lengthy. I had to provide documents more than once. It felt redundent. 

April J.'s profile image
April J. 
on Birdeye

4 years ago

I had to call and email a couple times to get questions answered, but it only took one call or one email to have my specific question about the process answered. Even if it's automated, it would be nice to have a call about what to expect for closing since Pennymac is an all online process. The title/notary didn't confirm that they were coming 24 hours prior which made me nervous. Also when you go to title office and if money is supposed to transfer they take your bank information. 

WILLIAM A.'s profile image
WILLIAM A. 
on Birdeye

4 years ago

Quick easy process, all questions answered quickly and accurately. Very happy with the refi process. 

KENDALL W.'s profile image
KENDALL W. 
on Birdeye

4 years ago

Quick, easy, and a very helpful staff. 

JAMES G.'s profile image
JAMES G. 
on Birdeye

4 years ago

Very streamlined. Very quick. Very accurate. All of the individuals we worked with were pleasant and explained things very well. Total time from start to finish was under a month. Great team to work with! 

Christopher R.'s profile image
Christopher R. 
on Birdeye

4 years ago

Financing through PennyMac has always been a beautiful experience for me. 

DANIEL H.'s profile image
DANIEL H. 
on Birdeye

4 years ago

Easy process, professional guidance. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,817 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.