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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,086 reviews
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JOYCE A.'s profile image
JOYCE A. 
5 years ago

I needed a reduced payment due to the economic situation. I called PennyMac and from the loan officer through processing, everyone was so nice and great to me. They made the process so easy, great communication to let you know every step that needs to be taken. The new loan posted within a few days after closing. I will recommend PennyMac anytime to anyone one who needs help. 

THERESE B.'s profile image
THERESE B. 
5 years ago

The process was handled very professionally and they took the time to walk through each step with me. I was very impressed with how easy this was. I was very hesitant at first because my husband always handles our finances and he had a stroke. I would recommend PennyMac to anyone that is interested in refinances. A special thank you to Jane Riley that took the time to explain everything on my first call and Carmelita Villarreal that handled each step. Thank you. 

PATRICK R.'s profile image
PATRICK R. 
5 years ago

Great company ! Easy transactions 

JENNIFER V.'s profile image
JENNIFER V. 
5 years ago

Overall the experience was easy and the people are worked with were great! 

David M.'s profile image
David M. 
5 years ago

Great communication from start to finish 

Clark C.'s profile image
Clark C. 
5 years ago

It was great. 

CHARLES H.'s profile image
CHARLES H. 
5 years ago

Great! 

Keith S.'s profile image
Keith S. 
5 years ago

I'm very happy that I refinanced my house with PennyMac. It was a lot easier than I expected considering all communication was via phone until I signed the closing documents. Their customer service was great and overall it was a great experience and decision that not only lowered my mortgage payment but is also going to save me a ton of money. I would recommend to anyone! 

ROBERT C.'s profile image
ROBERT C. 
5 years ago

PennyMac was easy to refinance with. Only thing I'd like would be to be able to speak to the same person throughout the process with any questions after initial call. Thank you. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,086 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.