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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
I needed a reduced payment due to the economic situation. I called PennyMac and from the loan officer through processing, everyone was so nice and great to me. They made the process so easy, great communication to let you know every step that needs to be taken. The new loan posted within a few days after closing. I will recommend PennyMac anytime to anyone one who needs help.
The process was handled very professionally and they took the time to walk through each step with me. I was very impressed with how easy this was. I was very hesitant at first because my husband always handles our finances and he had a stroke. I would recommend PennyMac to anyone that is interested in refinances. A special thank you to Jane Riley that took the time to explain everything on my first call and Carmelita Villarreal that handled each step. Thank you.
Great company ! Easy transactions
Overall the experience was easy and the people are worked with were great!
Great communication from start to finish
It was great.
Great!
I'm very happy that I refinanced my house with PennyMac. It was a lot easier than I expected considering all communication was via phone until I signed the closing documents. Their customer service was great and overall it was a great experience and decision that not only lowered my mortgage payment but is also going to save me a ton of money. I would recommend to anyone!
PennyMac was easy to refinance with. Only thing I'd like would be to be able to speak to the same person throughout the process with any questions after initial call. Thank you.
PENNYMAC has a 4.4 star rating with 48,086 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.