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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,817 reviews
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AMANDA A.'s profile image
AMANDA A. 
on Birdeye

4 years ago

BETTER COMMUNICATION 

Stephen H.'s profile image
Stephen H. 
on Birdeye

4 years ago

PennyMac Loan Services was the best decision we made for our loan process. Staff were very professional and they made the whole experience pleasant from the beginning of the loan application to the very end. We would not hesitate recommending PennyMac Loan Services to anyone. 

FRANK F.'s profile image
FRANK F. 
on Birdeye

4 years ago

Prompt, friendly, informative, and FAST!!!!!! 

Kevin A.'s profile image
Kevin A. 
on Birdeye

4 years ago

Smooth process, clear communications, and constant updates. 

ROGER H.'s profile image
ROGER H. 
on Birdeye

4 years ago

Kept me posted all along step by step  

ELIZABETH P.'s profile image
ELIZABETH P. 
on Birdeye

4 years ago

Loan officer was difficult to get a hold of throughout the process. Called office multiple times with no answer, and was hung up on. Closing documentation was incorrect, and received by the notary after the closing appointment was set, making for a late and very long closing meeting. 

ALEXANDER W.'s profile image
ALEXANDER W. 
on Birdeye

4 years ago

Good 

CHARLES P.'s profile image
CHARLES P. 
on Birdeye

4 years ago

Everyone was very kind and helped me in every way that I asked. 

Jean M.'s profile image
Jean M. 
on Birdeye

4 years ago

From start to finish the whole process was easy. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,817 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.