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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
We have been with Penny Mac already for many years they were able to match(and beat) a refinance loan estimate I had received from another financial company. The on line application and process was simple and easy to understand.
First I'd like to say everyone I spoke with was extremely friendly, so that was a good. That was pretty much the only good part. Someone on your end took down my SSN wrong, meaning you guys had to run my credit TWICE. This means I have 2 hits on my credit for the next 2 years because of this error. The 1st person I spoke with, I informed them that I wanted my closing documents drawn up with my new married last name and they werent. There's more that went wrong but there's a character limit.
Nancy Olivas was a pleasure to work with and we had no issues with her. We had multiple issues with our original loan officer. Once he was replaced, communication and documents were corrected very quickly.
I had a Great experience, they were very professional and informative.
The folks at PennyMac were terrific and made the process easy.
.
Great customer service!
My loan process was quick, accurate, smooth, and timely. I have a great experience and all my questions were answered. I believe that PennyMac is a great company and I'm happy to have their service.
Great overall service
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,817 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.