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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,089 reviews
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Lisa C.'s profile image
Lisa C. 
5 years ago

The process for my loan was smooth me and seamless my Mac team was helpful and thorough and I felt supported and well informed throughout the process. 

Jose S.'s profile image
Jose S. 
5 years ago

Great customer service! 

Michele A.'s profile image
Michele A. 
5 years ago

Overall a pleasant experience 

CAROL J.'s profile image
CAROL J. 
5 years ago

It took too long, cost too much and didn’t get the Lowe interest rate because it took so long. Carol 

STEVE F.'s profile image
STEVE F. 
5 years ago

Overall the process went well. I would say that the beginning part of getting the loan was difficult to understand the financial numbers. 

CHRISTOPHER Q.'s profile image
CHRISTOPHER Q. 
5 years ago

I had no communication for months. Whatever loan officer called me in early May explained that our application fell through the cracks because former officer left the company ... this caused us to not be able to take advantage of lower interest rates. Last loan offer we spoke with was great and told us about opportunities never mentioned for months during this process. 

MONIKA D.'s profile image
MONIKA D. 
5 years ago

Great support from our loan representative. Very pleasant to work with. Made the whole process as easy as possible. 

DENNIS GELVES P.'s profile image
DENNIS GELVES P. 
5 years ago

The process was simple with so little documents. Except for the time from the begining to closing, everything was great. But i think is because the current situation with the virus and all the cons about that. In general a good process and i was able to save about $200 a month for refinance. 

David E.'s profile image
David E. 
5 years ago

Nothing specific to share. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,089 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.