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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
The process for my loan was smooth me and seamless my Mac team was helpful and thorough and I felt supported and well informed throughout the process.
Great customer service!
Overall a pleasant experience
It took too long, cost too much and didn’t get the Lowe interest rate because it took so long. Carol
Overall the process went well. I would say that the beginning part of getting the loan was difficult to understand the financial numbers.
I had no communication for months. Whatever loan officer called me in early May explained that our application fell through the cracks because former officer left the company ... this caused us to not be able to take advantage of lower interest rates. Last loan offer we spoke with was great and told us about opportunities never mentioned for months during this process.
Great support from our loan representative. Very pleasant to work with. Made the whole process as easy as possible.
The process was simple with so little documents. Except for the time from the begining to closing, everything was great. But i think is because the current situation with the virus and all the cons about that. In general a good process and i was able to save about $200 a month for refinance.
Nothing specific to share.
PENNYMAC has a 4.4 star rating with 48,089 reviews.
PENNYMAC is open now. It will close at 5:00 p.m.