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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,144 reviews
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Stephen M.'s profile image
Stephen M. 
on Birdeye

a year ago

Penny Mac was still asking for still asking for documents documents at the closing table able that we had already sent you sent several times 

Misty W.'s profile image
Misty W. 
on Birdeye

a year ago

Easy and fast 

Arnaldo C.'s profile image
Arnaldo C. 
on Birdeye

a year ago

The entire process was clear from the beginning. We were informed of the step by step process and what to expect. 

GENEVIEVE P.'s profile image
GENEVIEVE P. 
on Birdeye

a year ago

It was a seamless, concise, and clear process. 

Cyd Vargas M.'s profile image
Cyd Vargas M. 
on Birdeye

a year ago

It was great 

Carlos C.'s profile image
Carlos C. 
on Birdeye

a year ago

from Mitch to Anna and everyone in between, the Pennymac staff was caring, respectful and diligent. Anna worked long hours toward the end of the loan process to ensure she would solve issue and concerns I had. Thank you Anna! 

Edren Allan S.'s profile image
Edren Allan S. 
on Birdeye

a year ago

Great and friendly that you rely on. Trust worthy over all 

RAFAEL Z.'s profile image
RAFAEL Z. 
on Birdeye

a year ago

Communication was lacking. Please stop calling from blocked or unidentified phone number, I and many other do not answer those calls. It will make things easier. Also other reps cold calling is not good especially when they ask for personal information when they call you. Only the rep working directly with client should call. Overall service could have been better. 

Oluwaseun A.'s profile image
Oluwaseun A. 
on Birdeye

a year ago

Sandra was awesome and direct through the process. 10/10. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,144 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.