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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The streamline or irrrl va loan with Pennymac was worth the investment of time to meet any requirements needed to qualify. My Pennymac team was knowledgeable and extremely patient in working on the details of my loan with me. I highly recommend checking in with Pennymac for your refinancing. I'm completely satisfied with my loan. Many thanks to the Pennymac team.
The one thing I was disappointed with was that I was told to pay the June payment and then was told on June first it wasn’t necessary. I have automatic payments setup for the due date and it was already on the way to being posted. Otherwise, we are very happy! Thank you. Christine
Mar. 30, app was filled out and closing scheduled for May 30. Everything was good until the closing. Communication was good until a wk before 6/1. The deed docs arrived on 5/18 & sat at Title company for 3wks but I didn't receive a call until 5/23 about Title company not receiving docs yet; I called /emailed several times for a week w/no response. I finally requested a manager 6/1. I'm anticipating late charges since loan funded 6/16; payments are late after the 15th. :(
The entire process was very very easy, pleasant, and exceeded expectations. Communication was outstanding during the entire process, and we closed much faster than expected. We are very happy with the entire process and everyone with your organization. Thank you again for your efforts.
Everything was done in a timely manner.communication was good by phone and backed up by email,very personal
Smooth process, timely fashion, respectful and helpful.
Professional
The experience was great. We even close sooner than anticipated.
Cannot get in touch with loan officers by phone or email directly. Loan officer returns call based on when she gets my message and therefore the calls are random and disruptive to my schedule (ie when I am in meetings etc). Loan documents requested have no explanation or weird titles and I cannot call anyone to verify or ask a question
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,818 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.