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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
it was fast and easy.
Communication from our HLS Kami Weber
Closing documents were incorrect. Didn’t close on time.
Overall, the loan process was pretty simple from begin to end even through a global pandemic. I am satisfied with my new rate and loan.
Quick and easy process. Penny Mac has always had great customer service and this refi was no different. Closed in under 30 days with zero hiccups along the way! VERY HAPPY with the service and support we received! Thank You Gregory and Penny Mac!
emails and phone calls help it was not bothersome
Considering the overwhelming number of people refinancing at this time our process was fast, friendly, and efficient.
The biggest I had with the whole process was when I would return calls I want able to talk with Ashley directly. I am on a lot of calls during the day for work, so I would often have to return her calls. When I would, I would always end up having to discuss my account with whoever took the call. That made it so I would have to rehash the issues 5x with 5 different people. I would have preferred having one person who I talk with each time so I didn’t need to repeat issues each time I called.
Just refinanced my VA loan and reduced my interest rate. Process was simple and straightforward. Now I will enjoy saving more money.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,332 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.