PENNYMAC's cover image

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,800 reviews
Select a rating
Brian E.'s profile image
Brian E. 
5 years ago

super easy and stress free. I have had PennyMac for years and so glad I chose to stay with them for my new home. 

John Hite J.'s profile image
John Hite J. 
5 years ago

PennyMac has done a great job servicing 3 loans for me and my family. We are very pleased with their service 

BLAKE B.'s profile image
BLAKE B. 
5 years ago

The entire process was quick and painless. Everyone I dealt with on the PennyMac team was kind and knowledgeable. 

JOSEPH W.'s profile image
JOSEPH W. 
5 years ago

Refi went great. Glad I was able to stay with PM 

Rosemary D.'s profile image
Rosemary D. 
5 years ago

Greg was an outstanding communicator, took our needs seriously and followed through, making this a great experience. 

William D.'s profile image
William D. 
5 years ago

Tracy Parker was very friendly and very professional. All expectations for paper work, documentation, and closing schedule was maid very clear. Tracy was also kind enough to provide timely updates on the loan process. I will be recommending PennyMac to friends and family. 

Ellen O.'s profile image
Ellen O. 
5 years ago

Our experience with a re-fi with Penny Mac was professionally done. Everyone from start to finish was in touch with us on a weekly basis to let us know how the process was moving ahead. I recommend highly working with Penny Mac for all home mortgage needs. I know we will in the future. 

Andrew B.'s profile image
Andrew B. 
5 years ago

Quicker responses to emails. Better communication between staff for things like appraisals and documentation. Better clarification on where or who to email when replying to emails. Almost 3 months to close. 

BRADLEY R.'s profile image
BRADLEY R. 
5 years ago

Very easy process, the assistance was great and very informative, excellent interaction from associates, never had to wonder what was going on, was kept up to date very fast, we are extremely happy !! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,800 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.