This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great communication overall and the whole process was not stressful at all. I was very happy with the customer service.
N/A nothing to add
We had a pretty easy process working with Grace at PennyMac. She was very clear and concise with her communication and we always felt like we were in the loop.
Suzanne handled the loan professionally and I always had the correct information and at the requested time
Her knowledge and professionalism in the performance of her jos was very outstanding. She was also Consumer friendly which made it a pleasure to work with her.
Edna was very helpful and clear about the entire process. Available for any questions I needed answered and issues I needed resolved. Thank you!
Cesar explained things and answered all of my questions during the process. He was patient and helpful.
Nancy O. Was easy to work with, communicated clearly and was a pleasure to work with. She clarifies a lot that was unclear or repetitive with agents prior to her coming on board.
Eric Lewis and Ammie Mack were both great! Very helpful and quick to respond!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,025 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.