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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,821 reviews
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David H.'s profile image
David H. 
on Birdeye

4 years ago

The loan process went smoothly and there were no issues. I appreciate how each step was communicated clearly.  

Rosalyn R.'s profile image
Rosalyn R. 
on Birdeye

4 years ago

I had a great experience working with Chris Cruz and Sarah Guevara. They were absolutely fantastic with helping me through my loan process. I highly recommend them and the PennyMac team. They exceeded my expectations. Thank you so much! 

Diderot A.'s profile image
Diderot A. 
on Birdeye

4 years ago

The team tried to make things clear and timely. 4/5 stars 

MICHAEL A.'s profile image
MICHAEL A. 
on Birdeye

4 years ago

Grate rate and easy closing! 

Hilda R.'s profile image
Hilda R. 
on Birdeye

4 years ago

One, I received multiple email requests for a 4506, even though I e-signed it. Even after I printed, signed, and uploaded the form, I continued to get requests for it. Two, none of the emails I sent to “my Mac team” were ever acknowledged or answered. 

TIMOTHY B.'s profile image
TIMOTHY B. 
on Birdeye

4 years ago

Refinancing with PennyMac for my VA Interest rate reduction loan was Smooth and Timely. Service was exceptional and everything I have come to expect from PennyMAc..... 

Kevin K.'s profile image
Kevin K. 
on Birdeye

4 years ago

Great service. Close way sooner than I thought it would and it was very easy to understand. 

CHRISTOPHER K.'s profile image
CHRISTOPHER K. 
on Birdeye

4 years ago

The entire process from start to finish was easy and painless. I was kept aware of what was going on and where we were in the process. 

Terry S.'s profile image
Terry S. 
on Birdeye

4 years ago

All went smoothly 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,821 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.