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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,107 reviews
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Kiel H.'s profile image
Kiel H. 
5 years ago

Everyone took the time to communicate with me directly and answered all my questions. 

Christopher A.'s profile image
Christopher A. 
5 years ago

thank you! 

JOSE T.'s profile image
JOSE T. 
5 years ago

Very professional and and efficient service. I would gladly recommend PennyMac to anybody looking for a company that offers great service to its customers.  

William W.'s profile image
William W. 
5 years ago

Entire process was smooth and efficient. All personnel involved were friendly, and prompt. By far, the easiest financing I've experienced to date. 

JOSHUA R.'s profile image
JOSHUA R. 
5 years ago

Very Smooth 

CHAD M.'s profile image
CHAD M. 
5 years ago

The refinance process was quick and easy. I’d recommend PennyMac Loan Services to anyone. 

Josette M.'s profile image
Josette M. 
5 years ago

It took forever to close this loan. there were internal problems on the Penny Mac side of the transaction. I do not know exactly what they were, but was told that by my loan processor Tracy Parker. I know for a fact that my property taxes were not paid on time, and it cost me over 6k in lost tax deductions. My taxes and insurance are included in my payment, yet they weren't paid! the costs of this loan seem to be very high. I got a rate of 3.49% with cash out. It cost me$16,516 for the loan 

Abby R.'s profile image
Abby R. 
5 years ago

Gregory was very thorough and very personable. He made the experience smooth. I enjoyed talking with him. He was very clear and answered any questions I had very promptly. I don’t think anyone else could have done as great of a job as he did. PennyMac is lucky to have him! Thank you so much, Gregory! 

MELVINIA M.'s profile image
MELVINIA M. 
5 years ago

Brittany was great, however my full MAC team was not on the same page. At the end I only recieved accurate information from Brittany 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,107 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.