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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Macy Gunderson was a great help. She communicated very clearly, and returned communications in a timely manner. Operations personell were very helpful as well.
Denny Mueller made it easy for me to refinance. He was prompt in replying to my emails. I would definitely recommend him an PennyMac to anyone.
Tim did an amazing job. He always called to let me know what was needed and backed those calls with emails that let me know exactly what I needed to do. The refinance was faster than I anticipated. Overall Tim and the pennymac team did a quality job and I would recommend them to anyone.
Ii had a smooth and easy process, definitely recommend it
Nicholas Hagan was very helpful and friendly. The refinance was a quick and easy. Thank you!
Deion called every week to report status, and the team (often Deion) answered the phone QUICKLY when I called.
Faster, easier and more pleasant than expected. Great to work with.
Not sure if the issue was due to COVID or not, previous experiences with PennyMac have been good. The loan process was started in late March and I was not able to close until early June. Considering this was a refinance within the same lender, this was really unacceptable. While I feel that Drew was genuinely interested in helping me, the communication was slow; again I do not fault him as this may have been directly related to the COVID shutdowns and remote working.
The process was relatively quick. Danny did a good job keeping us updated on the process and was pleasant and professional.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,823 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.