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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great service and fast
Quick and easy to work with.
Very easy process from filing application online to one on one customer service guidance. My PennyMac team were very professional from start to finish. They explained everything in great detail and I was fortunate enough to have a great experience during the refinance process. I highly recommend PennyMac to those looking to refinance.
Darnisha and everyone were pleasant professional and competent.
Great
I’m only allowed 500 characters? You don’t want to know then. 4 1/2 hr application process to re-do an app that started in March. A processor who tells me to go to another lender to get a rate to see if they can match it, and then 3 CD’s, all incorrect, with no actual explanation as to why we went from needing to bring in $900, to getting $1500 cash back, to needing to bring in $232 an hour before the closing. Terrible experience. I’m a mortgage underwriter, and an existing customer. Terrible.
Cool
Liem did an outstanding job keeping me updated with the status of the closing and preparing me for the closing itself. He was a pleasure to work with and made what can be a confusing experience very easy! He did a great job!
Excellent service and the entire process was very quick.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,792 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.