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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,823 reviews
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MATTHEW G.'s profile image
MATTHEW G. 
on Birdeye

4 years ago

Responding to emails would be nice. Informing me sooner of problems with obtaining information. etc. 

Wayne C.'s profile image
Wayne C. 
on Birdeye

4 years ago

Elizabeth was great! Knowledge and easy to work with. 

Robert W.'s profile image
Robert W. 
on Birdeye

4 years ago

When I had questions they were answered quickly. 

ROGER K.'s profile image
ROGER K. 
on Birdeye

4 years ago

Great experience. I already referred a friend to PennyMac! 

Carol A.'s profile image
Carol A. 
on Birdeye

4 years ago

It is difficult to communicate through "locked" messages and trying to get hold of the right person in Penny Mac isn't easy, especially in different time zones. It would be nice to have smoother communication.  

MICHAEL Rodriguez S.'s profile image
MICHAEL Rodriguez S. 
on Birdeye

4 years ago

The service I received from the loan team was friendly, fast and I surprisingly easier than expected. Thank you 

Christopher L.'s profile image
Christopher L. 
on Birdeye

4 years ago

I received the loan in the time we had set. 

STEVEN A.'s profile image
STEVEN A. 
on Birdeye

4 years ago

From start to finish Penny MAC was a ease to work with. This was by far my best experience purchasing a home. Thank you Jesse and the Penny MAC team. 

MALCOM H.'s profile image
MALCOM H. 
on Birdeye

4 years ago

The closing costs ended up more than I expected given that a lot of lenders have 0 costs. This is my fault for not asking more questions! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,823 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.