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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
All of our questions were answered quickly. Every step was thoroughly explained. Everyone we dealt with was courteous.
I like the fact that it was a smooth process. That helped save time.
My PennyMac Team took care of all my needs for my cash out refinance.
Thank
In general it was a good experience, but I was asked for the same documents more than 1 time. In addition my preferred mode of communication was not respected. Mr. Lee was good at keeping me informed, but he kept calling instead of sending e-mails. I also trusted the system to submit documents better than emailing them to Mr. Lee, but I was asked to emailing them instead.
Everything was easy and straightforward. Communication was prompt and clear.
Great experience! This refinancing went better than my expectations. We closed quickly and I got a great rate we are happy with.
During this Covid-19 pandemic, it has been extremely challenging to reach customer service from many organizations. However, PennyMac created a team of individuals that were able to assist me through my closing process.
I have been in the Lending Business since 1977 I many different jobs so I know what I am talking about. This FHAStreamline refi was handled perfectly. From the Loan Officer Tyler Smedley to the Processor Brittany Claypool to the Title Company Rep Gahan Adams nobody missed a beat. Handled with courtesy and Professionalism and terrific efficiency. I was impressed with your entire process. Now I get to save 110.00 a month. Thank you so much!!!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,329 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.