This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
DeBorah was very friendly, knowledgeable, helpful and totally professional. She was great to work with and everything went very smoothly with her guidance and shepherding.
Ok, so I have been a Quicken Loans customer for many years and was very satisfied with the service. And happened to call Pennymac after the loan was sold to PM to inquire about a refinance, and within minutes I was done!!! Who needs a rocket when you can use a transporter! Great job team PennyMac. Matt Nelson 770-855-2782
The professionalism and communication was excellent. Kita was a pleasure to work with.
Excellent service
My closing date and time was scheduled and then we received a call 1 hour prior to the scheduled time to cancel.
We can't thank Jan Farag and Penny Mac enough. Jan has been extremely courteous and very professional. Always available to return our phone call to answer any question that we had. He communicated very clearly with us and made the process very smoothly in addition to helping us come up with a deal that worked for Penny Mac and us. Thanks Jan Farag and Penny Mac
From start to finish, PennyMac made my refinancing a breeze. Ajanay kept me in the loop with any and all updates and would even check in with me just to say hello and let me know that things were moving along. If I ever had a question, Ajanay would promptly reach out to me to explain. I thought refinancing would be a pain and have a lot of loop holes but PennyMac made the process easy and Ajanay was a great contact to have along the way.
Working with Penny Mac was a great experience. Both Carmelita and Saviz walked us through the process and answered all our questions and concerns thoroughly. We felt that we were guided through the process very well. They were patient and did not rush us through this. They do their jobs very well and really puts the customer at ease and makes them feel confident and comfortable with their decision.
This was by far so easy to refinance my home. Everyone was great when speaking with the reps. It was a pleasant experience. Brittany kept me informed all doing the process. She was GREAT!! Thanks to all who assist
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,329 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.