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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,329 reviews
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Grady J.'s profile image
Grady J. 
5 years ago

It was great working with Molly and My M.A.C Team. They are knowledgeable and very courteous. I appreciated how she set the expectations from the beginning and made sure I understood each step of the process. I was also able to track the status and provide all of the information directly from my phone. I highly recommend working with PennyMac. Sincerely, Grady Johnson 

James J.'s profile image
James J. 
5 years ago

The entire loan processing team at PennyMac was amazing. From our initial call to get rates, then to do the application and receiving our approval. The constant communication updating us on the status was great. I never had to call once to see what was happening. We ended closing our refinance earlier than expected. It was a true pleasure to work with your team. 

Meyundai G.'s profile image
Meyundai G. 
5 years ago

Very fast and easy process! 

Erwin S.'s profile image
Erwin S. 
5 years ago

My refinance process went smooth, so my wife and I were very pleased. I would recommend it to my friends and family. 

RALPH M.'s profile image
RALPH M. 
5 years ago

I was not called to be informed that the original date to sign the closing paper work was being cancellled and I had to call to find that out after waiting over an hour after the original appointment time. 

JEFFREY O.'s profile image
JEFFREY O. 
5 years ago

Great process. Even with all the Covid going on 

Robin B.'s profile image
Robin B. 
5 years ago

Great teamwork. 

Phillip W.'s profile image
Phillip W. 
5 years ago

From start to finish, we were treated with the utmost courtesy as we sought to refinance our home to get a better interest rate. We were kept informed as we moved through the process. Couldn’t be happier with PennyMac and it’s hardworking and dedicated employees. Thanks to Harry,Nitin and Nick Hagan for helping us every step of the way. Sincerely, The Warrens 

Damoris Tate K.'s profile image
Damoris Tate K. 
5 years ago

Overall, PennyMac was courteous, efficient, and professional. Very happy with PennyMac! 5 out of 5 stars! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,329 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.