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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Service and timing were excellent as well as a wonderful staff of people.
Entire process was seamless and painless.
I felt Lana was great. The response time for Penny mac SUCKED. Sitting on hold for an hour and transferred to another hour long hold only to not get issues resolved SUCKED. I had a home which was with another lender. wanted to refi with Pennymac. The HELL was wasted time on phone trying to get a representative who would handle a home which was not already financed by Pennymac. Waiting for an hour on hold to be passed on to another hour long hold. SUCKED. This happened on three different days
From the moment I called and talked to Daniel he was stellar. We were able to get a great rate and moved through the initial process of starting the refinance easily. From there we started working with Nichole and she was a rockstar! She communicated all the information in a way we understood, and always took time to answer our questions. She checked in often and guided us through the entire process. We couldn’t have asked for a better experience!
Confusion in the beginning when I uploaded the documents but later had to email them. We typically close within a few weeks of starting the loan process.
The whole process went very smooth, not stressful like i thought it would be. Thanks
From start to finish, a great experience!
Molly C. was very very helpful
I was provided two different information from your party members. I didn’t understand why.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,089 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.