This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The beginning of the process went smooth and my initial communication was top notch. As it came time for the closing to take place My husband took off multiple times from work early to only find out that the closing date had changed. The only way o found this out was calling in and speaking to someone and got basically oh my bad. Even after speaking with a supervisor this happened yet again with no notification from Rachel.
Decent experience.
First time completing a transaction of this kind completely online. Thanks to Jacob, everything was simple and anytime I had a question there was no waiting or robots, just a real person who was eager to help. I have already recommended your service to others, but I'm sure with the type of service you provide you will enjoy continued success. Thanks again.
Worked with great people! Tigran Tsiligian and Sharon Sidhu were both very helpful and friendly!
The price to close was very reasonable and overall the process was easy. The only negative is sometimes the auto generated emails with document requests weren’t relevant and multiple times I called in after submitting documents and they had to be “confirmed and attached” or something so without my constant calling I feel like the process would have extended. The only negative was asking for my insurance verificano 48 Hours ore close...and I found out about it because I called in.
They were busy, but got it done! Thanks!
Good job.
Easy to work with but really to many people to talk to when something came up
Communication was excellent from application to closing. Thank You PennyMac!!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,824 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.