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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
EVERYONE INVOLVED WAS GREAT
better communication and knowledge
Communication time ,could of been better. I understand that everyone is trying to refinance in these times and there large volumes of work going on. Bottom line ,it over. Thank
Overall an easy process Clear communication
They were very communicative throughout the process.
Thanks for your help
Communications, communications. Not only could I not communicate with Ms. Howard, neither could PennyMac co-workers. She could never be located. She requested several documents that had all ready been sent, but documents that were not necessary. An employee, identified as "Lisa" finally e-mailed me and advised "not other documents were needed" It wasn't until closing that I was told this transaction was costing $6000.00+. My wife and I have a 800+ credit, we have a substantial history with you
I had to call several times to get any kind of answers, I talked to 6-7 different people along the way who could not tell me much. I had to send my termite inspection 3 times. Poor communication the whole way.
Awesome
PENNYMAC has a 4.5 star rating with 48,824 reviews.
PENNYMAC is open now. It will close at 5:00 p.m.