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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,824 reviews
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KRISSIE L.'s profile image
KRISSIE L. 
on Birdeye

4 years ago

EVERYONE INVOLVED WAS GREAT 

MICHAEL M.'s profile image
MICHAEL M. 
on Birdeye

4 years ago

better communication and knowledge 

Jose G.'s profile image
Jose G. 
on Birdeye

4 years ago

Communication time ,could of been better. I understand that everyone is trying to refinance in these times and there large volumes of work going on. Bottom line ,it over. Thank 

Sheri G.'s profile image
Sheri G. 
on Birdeye

4 years ago

Overall an easy process Clear communication 

MAUREEN Carnakie B.'s profile image
MAUREEN Carnakie B. 
on Birdeye

4 years ago

They were very communicative throughout the process. 

KARON H.'s profile image
KARON H. 
on Birdeye

4 years ago

Thanks for your help 

JAMES M.'s profile image
JAMES M. 
on Birdeye

4 years ago

Communications, communications. Not only could I not communicate with Ms. Howard, neither could PennyMac co-workers. She could never be located. She requested several documents that had all ready been sent, but documents that were not necessary. An employee, identified as "Lisa" finally e-mailed me and advised "not other documents were needed" It wasn't until closing that I was told this transaction was costing $6000.00+. My wife and I have a 800+ credit, we have a substantial history with you 

JESSE P.'s profile image
JESSE P. 
on Birdeye

4 years ago

I had to call several times to get any kind of answers, I talked to 6-7 different people along the way who could not tell me much. I had to send my termite inspection 3 times. Poor communication the whole way. 

Sabrina J.'s profile image
Sabrina J. 
on Birdeye

4 years ago

Awesome 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,824 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.