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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I had a wonderful experience. Everything went thru smoothly. Had no problems and easy to get in touch with them.
Good job PennyMac
The amount of communication and follow up via phone which was nice since I wasn't working locally with someone.
The entire process was fairly smooth. All staff from my Loan Officer to the processing agent was very responsive and answered my questions and concerns in a timely manner. There was some confusion with requested documents.. but once clarified, everything went smoothly. All staff were very helpful and professional, considering the Working situation due to COVID19. THANK YOU.
The communication from Abdul Saleh and Carlton was on point. The only thing I found annoying was Pennymac were continuing to contact me about my payment without realizing I was in the middle of a refinance.
Having to work with PennyMac representatives under COVID-19 conditions hampered effective communications; it was apparent that certain parties were not communicating resulting in the execution of two closings - almost 1-month apart. All matters were eventually resolved, notwithstanding the added stress to an already complex loan process.
Every thing was very professional Thank You for your time and every body did a great gob👍
Five stars!! I am extremely pleased at the ease my Mac team responded to my refinanceing of my loan. I couldn't have asked for a better rate than they got for me.
The entire process was a pleasure. Timely and accurately. Painless, we were very happy.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,329 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.