PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,823 reviews
Select a rating
PAUL K.'s profile image
PAUL K. 
on Birdeye

4 years ago

It was great working with PennyMac. 

Stephen Y.'s profile image
Stephen Y. 
on Birdeye

4 years ago

Poor planning and misinformation about the closing process almost lead us to having to delay our signing. We had to escalate to a manager to get situation resolved. In addition our initial closing disclosure paperwork was incorrect. Really felt like we were working with a fresh, inexperienced team. Not thrilled with how PennyMac determined the value of our home in the process. Please contact me for additional information. 

Stacie C.'s profile image
Stacie C. 
on Birdeye

4 years ago

Considering my identity was stolen during this process makes me question the way things are ran between penny Mac and their signing agents. 

JANET S.'s profile image
JANET S. 
on Birdeye

4 years ago

The whole process went quick and very smooth. They also practiced social distancing. 

JUAN A.'s profile image
JUAN A. 
on Birdeye

4 years ago

Friendly informative employees 

TODD R.'s profile image
TODD R. 
on Birdeye

4 years ago

The refinancing process with PennyMac went very smoothly. I definitely recommend them! 

Michael M.'s profile image
Michael M. 
on Birdeye

4 years ago

Fantastic 

Nicole H.'s profile image
Nicole H. 
on Birdeye

4 years ago

Process was very easy, everyone from start to finish was professional and made the whole process easy to understand. 

David P.'s profile image
David P. 
on Birdeye

4 years ago

From the first call to closing the process was smooth and easy. Everyone we communicated with were friendly and professional. The smoothest refi I have ever done. Thank you. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,823 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.