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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,086 reviews
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ELIZABETH S.'s profile image
ELIZABETH S. 
5 years ago

Daniel and Hilda were great. The whole process was very quick, much quicker than we expected. We were constantly kept up to date on what was happening and the next steps. 

Diana T.'s profile image
Diana T. 
5 years ago

My questions were answered quickly and I did have a few bumps along the way but they were solved immediately. 

RANDALL M.'s profile image
RANDALL M. 
5 years ago

N/a 

JUAN A.'s profile image
JUAN A. 
5 years ago

Overall my experience was better than expected, anytime I had a question or didn’t fully understand the pennymac team would respond quickly and fully explain processes so I can have a better understanding. 

Khanh N.'s profile image
Khanh N. 
5 years ago

Willing to match the offer of other lender. Went beyond to lower fees. Closing ontime and hassle free. 

JASON B.'s profile image
JASON B. 
5 years ago

Due to Covid-19 regulations documents requested were not received properly and were requested several times which held things up. Improvements on communication in this area would be greatly helpful. 

TIFFANY A.'s profile image
TIFFANY A. 
5 years ago

Great 

Vena S.'s profile image
Vena S. 
5 years ago

. 

CALVIN B.'s profile image
CALVIN B. 
5 years ago

It was a great overall experience, the staff at penny Mac was clear and to the point the entire process. Would recommend to others if the opportunity presented itself. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,086 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.