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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Over all everything went well. Communication could always be better take note on previous conversations so not to speak on the same topics multiple times
Daniel and Hilda were great. The whole process was very quick, much quicker than we expected. We were constantly kept up to date on what was happening and the next steps.
My questions were answered quickly and I did have a few bumps along the way but they were solved immediately.
N/a
Overall my experience was better than expected, anytime I had a question or didn’t fully understand the pennymac team would respond quickly and fully explain processes so I can have a better understanding.
Willing to match the offer of other lender. Went beyond to lower fees. Closing ontime and hassle free.
Due to Covid-19 regulations documents requested were not received properly and were requested several times which held things up. Improvements on communication in this area would be greatly helpful.
Great
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Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,087 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.