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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Kaitlyn was an amazing person to work with for this process. She made sure that I was updated throughout the entire process and was super easy to reach. She always answered my questions clearly and helped me greatly. I would definitely recommend Pennymac and Kaitlyn Myers. I am so grateful for the support throughout the entire process.
Great experience and communication from start to finish. This is the 3rd time I have worked with Penny Mac.
............
Fast approval and closing earlier than anticipated
It went smoothly.
Start by not asking for documents at the last minute, because is not possible to get the documents at the last minute, people also have things to do and we are usually busy
Outstanding experience. Russ was very helpful, professional and courteous.
The process was jumbled along the way. Expectations were set at the beginning and then they changed along the way from Penny mac. We received at least 5 different CDs before the correct one was finally sent the day of signing. The request for extra banking information was more like being audited by Underwriting. We Brought over $500k to the table on a $700k purchase with 800 credit scores and proof of funds. Underwriting made the process almost unbearable. If possible I would have brought in another lender due to Underwrit... read more
Darcel Thomas made this process bearable. She was very helpful throughout the entire process. She answered my phone calls and emails in a timely manner and was very polite and kind during all conversations. If you have an employee training program Darcel should be the teacher. She really need the difference. Promote her before she gets away.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,143 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.