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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,113 reviews
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KENNETH J.'s profile image
KENNETH J. 
5 years ago

From my request to refinance to closing ALL went very smooth and well. 

Michael C.'s profile image
Michael C. 
5 years ago

Easy and quick process 

MARK S.'s profile image
MARK S. 
5 years ago

Even with covid-19 happening and an unexcepted medical emergency on our side, Deborh was great. She worked with our needs and our timing. Thanks for everything! 

Victor C.'s profile image
Victor C. 
5 years ago

The service I received was clear and concise. Paulette and the representatives I work with answered all my questions promptly and the process was quick. The service was outstanding. 

JAMES D.'s profile image
JAMES D. 
5 years ago

It was great because the staff was easy to talk to and very knowlegable. This made the whole process very easy and comfortable. 

James P.'s profile image
James P. 
5 years ago

The whole process was about as easy as a refinance could be, in my experience. 

Katherine H.'s profile image
Katherine H. 
5 years ago

Ms. Lana Thomas made this process a breeze! She was responsive to all of my questions in an exceptionally timely manner, she very clearly and patiently took the time to explain everything to me in detail and in terms I could understand and she was courteous and professional in all of my communications with her. Ms. Thomas was very pleasant and likable and I am glad that she was the person who handled the refinance of my home! Thank you Ms. Thomas! 

DIANN H.'s profile image
DIANN H. 
5 years ago

Better communications @ each phase of the loan process. 

JONATHAN K.'s profile image
JONATHAN K. 
5 years ago

Process was easy and everyone I worked with was very friendly. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,113 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.