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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,836 reviews
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Alicia C.'s profile image
Alicia C. 
on Birdeye

4 years ago

The person that was sent out to so our appraisal was rude, constantly complaining about his job, wanted us to to the research for houses that were selling similar to ours and if he had to do it he might not find exactly what we had. I feel that that totally affected our loan. However the staff with PennyMac was great. The ratings are because of the appraiser. 

MARYANN P.'s profile image
MARYANN P. 
on Birdeye

4 years ago

Fast, excellent service, and very efficient. Everything was communicated in a professional and timely manner and with a courteous attitude. 

Eric H.'s profile image
Eric H. 
on Birdeye

4 years ago

GREAT experience very fast best rate thanks 

Randall R.'s profile image
Randall R. 
on Birdeye

4 years ago

Great service!! 

Marc F.'s profile image
Marc F. 
on Birdeye

4 years ago

Everyone was help. All the processes were quick and before promised. 

JEFF D.'s profile image
JEFF D. 
on Birdeye

4 years ago

During the process my property was inaccurately defined by your company as a mobile home; as a result I was provided a denial letter after previous approval. This resulted in a 4-6 week delay. 

ROSEMARY S.'s profile image
ROSEMARY S. 
on Birdeye

4 years ago

A nightmare. Same documents requested multiple time, feel back inconsistent. 

CHRISTOPHER D.'s profile image
CHRISTOPHER D. 
on Birdeye

4 years ago

Tameka Wyatt made it great. I was actually pretty pissed off at PennyMac for moving slowly and not communicating, but then Tameka got involved. She kept me updated on the approvals, helped me verify that I had submitted all of the required forms, and helped coordinate the signing despite some confusion on the signing location. PennyMac is better off because of having people like Tameka on the team. 

Dana C.'s profile image
Dana C. 
on Birdeye

4 years ago

Fast and easy very professional cater to US during this pandemic came to our home the lady wore face mask was very professional 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,836 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.