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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,836 reviews
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Cody H.'s profile image
Cody H. 
on Birdeye

4 years ago

It was a quick, easy and straight forward. I was updated throughout the whole process even if the update was just “hey we have not forgotten you, just waiting on this step” 

RICHARD T.'s profile image
RICHARD T. 
on Birdeye

4 years ago

My overall experience with the PennyMac team was pretty straightforward, particularly with Ms. Faisal, who was very attentive, professional and sweet. 

Julie B.'s profile image
Julie B. 
on Birdeye

4 years ago

This was a quick and easy process. The communication from Gina was very prompt and detailed. I appreciate everything. 

Sara W.'s profile image
Sara W. 
on Birdeye

4 years ago

The process was simple and easy to follow! My loan officer was knowledgeable & helpful and she made the experience wonderful! 

ADAM M.'s profile image
ADAM M. 
on Birdeye

4 years ago

I had to call a lot to get answers. In the end everything went as expected with the loan 

LOANNY M.'s profile image
LOANNY M. 
on Birdeye

4 years ago

Our loan officer was very attentive and kept us up to date each step of the way. It was easy to get in touch with her and she made sure all our questions were answered. We are very pleased with the entire refinancing process and will definitely recommend PennyMac to our friends and family. Thanks again! 

RYAN D.'s profile image
RYAN D. 
on Birdeye

4 years ago

Very prompt and friendly service! Our expectations were met and we closed on time. I would recommend PennyMac to family and friends. 

David K.'s profile image
David K. 
on Birdeye

4 years ago

She was great. My loan closed WAY faster than I expected it to. 

DANH N.'s profile image
DANH N. 
on Birdeye

4 years ago

quick and fast refinance 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,836 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.