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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Dealing with Norma was fantastic. She was pleasant to deal with and on top of our file. I was less pleased with underwriting. Since our loan is already with Penny Mac, I'm suprised things did not go smoother. They really made it much more difficult due to my being self-employed. I understand that bank statements are needed, but it was over the top. They wanted updated statements and then statements that had my company name (which no one uses, as I am a sole practictioner).
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I liked that Penny Mac kept in touch with me through the whole process and how cordial Norma and Edward were through everything. The loan took a little longer to process than I had hoped, (due to how busy they were with today's refinance fervor)but everyone was really great to work with along the way.
Easy process. Could tell I was working with professionals!
Everyone was so nice and helpful and they even closed 2 weeks before the date that was first given
Good service for current customer
Very seamless refinance. Closing went fine. Overall a good experience.
The entire process went smoothly and swiftly in spite of all of the issues of dealing the Pandemic. Xavier, did a wonderful and professional job. As a retired veteran of the Armed forces I highly recommend him as a hard working, caring, and professional gentleman to handle any situation that arises throughout the home loan process. "Thank You For Your Service".
They did a good job with my loan and very quick I'm very happy thank you
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,836 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.