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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Very nice interaction with Penny Mac and Brian Mitchell
I was amazed at how fast the process went from start to finish. From my first phone call to close was much less than I was expecting. The expected "pain" of "I need this document....." was minimal. George did an Outstanding Job. Very Impressed with Loan Officer, Administration and Notary. Thank You All for your help ! I would recommend PennyMac to my friends and family.
Our FHA streamline refinance was very easy and fairly seemless, even during a pandemic! We received updates periodically to let us know where it was in process, which was nice.
This was the second time refinancing with PennyMac and each time it was a smooth transition. There is no hidden cost and PennyMac met the closing date. Would recommend them for any new home owner or a person looking to refinance.
It was a easy And the people were nice. The only thing that needs to be fixed is the collection side and the loan side need to know what each other is doing. A customer should not be getting a phone call from collections when he was advised by the loan department not to make a payment. Other then that we enjoyed the easy of refinancing our house.
The process was very simple from start to finish. Everything was done online and I didn't have to resubmit any documents from my original loan. Communication from the team was great. Thanks.
Outstanding customer service
Covid 19 made the refi process extremely difficult and communication was Haphazard. Mona was diligent in responding, I must state. Closing docs were erroneous “twice” and I was the one telling the Staff what the numbers “should” be. In the end, we got it done and funded. I’m thankful for that. This is my second loan with PennyMac. Thank you. EU
Great experience !
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,326 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.