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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,326 reviews
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Kevan Graham S.'s profile image
Kevan Graham S. 
5 years ago

This was the second time refinancing with PennyMac and each time it was a smooth transition. There is no hidden cost and PennyMac met the closing date. Would recommend them for any new home owner or a person looking to refinance. 

ANTHONY B.'s profile image
ANTHONY B. 
5 years ago

It was a easy And the people were nice. The only thing that needs to be fixed is the collection side and the loan side need to know what each other is doing. A customer should not be getting a phone call from collections when he was advised by the loan department not to make a payment. Other then that we enjoyed the easy of refinancing our house. 

PAUL MARCINKO I.'s profile image
PAUL MARCINKO I. 
5 years ago

The process was very simple from start to finish. Everything was done online and I didn't have to resubmit any documents from my original loan. Communication from the team was great. Thanks. 

Carl Taylor J.'s profile image
Carl Taylor J. 
5 years ago

Deion Smith was very informative and answered all of my concerns. Great Customer Service 

George A.'s profile image
George A. 
5 years ago

They didn't wave the original long see they said they couldn't do it 

ERIC T.'s profile image
ERIC T. 
5 years ago

I was very satisfied with the process. 

Darius P.'s profile image
Darius P. 
5 years ago

Outstanding customer service 

Mark T.'s profile image
Mark T. 
5 years ago

This has been the fastest and smoothest home loan process we have experienced compared to others we have done. The Penny Mac team did a great job; especially Jason Pliska and Nicholas Batten. Thank you for ensuring the process was accurate, simple, and hassle free. 

Michael D.'s profile image
Michael D. 
5 years ago

Great experience ! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,326 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.