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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The one survey question asked me about the communication from Andrew Mortenson. I put that at the lowest mark because never in the entire process did we talk to an Andrew. We only emailed and spoke with a Nicholas Purcell and Dalia Rodriguez.
Great experience!
Easiest, most hasslefree closing I've ever had.
The process could have been smoother if we were given a list up front of items or documents needed. Every time I submitted a document along cane another request. Obscure documents from over 10 years ago were requested and after spending over 8 hours on the phone without being able to acquire them, Pennymac said ok well if you can’t come up with that then send us an email letting us know. Um, what! So obviously the document requested was not important after all to the loan process.
Was easy to do and complete.
Great experience, easy process.
Sandra was very kind and on top of my status.
Had a great experience with prompt communication
communication was really slow and hard to reach anyone to give me updates. Started with my loan officer and trickled down. I was disappointed in that.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,836 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.